Privacy Policy
Last Updated: April 13, 2026
Datings-Online LLC ("Datings-Online," "we," "us," or "our") is committed to protecting the privacy of every member who uses our size-positive dating platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data. By accessing or using Datings-Online, you agree to the practices described in this policy.
We designed this policy to be transparent and readable - not buried in legal jargon. If anything is unclear, contact our privacy team using the details at the bottom of this page. For information about how our platform operates, visit our How It Works page.
Information We Collect
We collect information necessary to provide a safe, verified, and functional dating experience. The categories of data we collect include:
- Account information: Name, email address, phone number, date of birth, gender, and profile details you provide during registration.
- Verification data: Photographs submitted for identity verification, and optionally government-issued ID for premium gold badge verification. Verification images are processed and securely stored in encrypted form.
- Profile content: Photos, bio text, preferences, and any information you choose to share on your public or private profile.
- Usage data: Pages visited, features used, search queries, matches made, messages sent, and interaction timestamps.
- Device and technical data: IP address, browser type, operating system, device identifiers, screen resolution, and referring URLs.
- Location data: Approximate geographic location based on IP address or, with your consent, precise GPS data for local matching features.
- Payment information: If you subscribe to premium features, payment details are processed through our PCI-DSS compliant payment processor. We do not store full credit card numbers on our servers.
- Communications: Messages exchanged with other members through the platform, and correspondence with our support team.
How We Use Your Data
Datings-Online uses collected data for the following purposes:
- Service delivery: To create and manage your account, display your profile to compatible members, and facilitate matching and messaging.
- Identity verification: To operate our multi-step verification system and issue gold verified badges to confirmed members.
- Safety and moderation: To detect and prevent fraud, fake profiles, bots, harassment, and violations of our Terms & Conditions. Our moderation system combines AI-driven scanning with human review.
- Communication: To send account-related notifications, security alerts, and - with your consent - promotional updates about platform features. You may opt out of marketing communications at any time.
- Platform improvement: To analyze aggregated usage patterns, improve our matching algorithm, optimize site performance, and develop new features.
- Legal compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Data Sharing and Third Parties
Datings-Online does not sell your personal data to third parties for advertising or marketing purposes. We share data only in the following limited circumstances:
- Service providers: Trusted vendors who help us operate the platform - including cloud hosting (AWS, U.S.-based), payment processing, email delivery, and fraud detection. All service providers are bound by data processing agreements that restrict how they may use your information.
- Verification partners: Our identity verification provider processes facial recognition data solely for the purpose of confirming member identity. This data is not retained beyond the verification process.
- Legal obligations: We may disclose information if required by law, subpoena, court order, or government request, or to protect the rights, safety, or property of Datings-Online, our members, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, member data may be transferred to the acquiring entity. You would be notified via email and on-platform notice before any such transfer occurs.
We do not share your profile data with data brokers, advertising networks, or any third party for the purpose of building consumer profiles outside our platform.
Cookies and Tracking Technologies
Datings-Online uses cookies and similar technologies to provide essential functionality, maintain security, and improve user experience. Below is a summary of the cookie categories we employ:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Authentication, security, session management | Session / 30 days |
| Functional | User preferences, theme settings, language | 1 year |
| Analytics | Aggregated usage statistics, page performance | 90 days |
| Security | Bot detection, fraud prevention, rate limiting | Session / 7 days |
We do not use third-party advertising cookies or retargeting pixels. Analytics data is aggregated and anonymized before processing. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
Your Rights and Data Control
Regardless of where you reside, Datings-Online respects your right to control your personal data. Under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws, you have the following rights:
- Right of access: Request a copy of all personal data we hold about you in a portable, machine-readable format.
- Right to correction: Request correction of any inaccurate or incomplete personal data.
- Right to deletion: Request permanent deletion of your account and associated personal data. Upon verified request, deletion is completed within 30 days. Certain data may be retained for legal compliance purposes as required by law.
- Right to data portability: Receive your data in a structured, commonly used format (JSON or CSV) for transfer to another service.
- Right to opt out: Opt out of marketing communications, non-essential data processing, and analytics tracking at any time through your account settings or by contacting our privacy team.
- Right to restrict processing: Request that we limit how your data is processed in certain circumstances, such as while a correction request is being reviewed.
- Right to non-discrimination: Under the CCPA, exercising your privacy rights will not result in denial of service, different pricing, or reduced quality of experience.
To exercise any of these rights, contact our privacy team at the address below. We will verify your identity before processing any request and respond within 30 days as required by applicable law.
Data Security
Datings-Online employs industry-standard security measures to protect your data. All stored personal data is encrypted using AES-256 encryption. Messages between members are protected with end-to-end encryption. Our infrastructure is hosted on SOC 2 Type II certified servers, and we conduct regular penetration testing and security audits. For more about our safety practices, visit our Safety Tips page.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you by email and display a prominent notice on the platform at least 14 days before the changes take effect. We encourage you to review this page periodically. The "Last Updated" date at the top reflects the most recent revision.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact our dedicated privacy team:
Datings-Online LLC - Privacy Department
Email: [email protected]
Mailing Address: Datings-Online LLC, 1250 Broadway, Suite 3100, New York, NY 10001, United States
We aim to respond to all privacy inquiries within 5 business days and to complete data requests within 30 calendar days as required by GDPR and CCPA regulations.